The room here is nicely decorated, has a balcony, bathroom, a great shower, and all the comforts you'd need, plus it's centrally located near a bus stop.

We stayed in a double room and enjoyed a spotless bathroom. It had central location close to Church of st Cuthbert.

Everything was perfect, nothing too much trouble, I would recomand it. Got double room as expected, loved it. The location was peaceful and the room was fairly clean. Food was brilliant and their restaurant was excellent.

The property has super friendly and outstanding accommodating staff in all areas. the attached restaurant in the hotel is reasonably priced and has awesome dishes. - I would use them next time if we go to Houghton-le-Spring, really enjoyed it.

I enjoyed the good value for money and a nice size room with balcony. Dietary requirements were accommodated. - Very good service. - the hotel has a quiet and handy location in the city centre.

The room at Highfield Hotel was well-equipped and beautifully decorated. I had everything I needed, including tea and coffee in the room. - Convenient central location not far from Houghton and Durham. - the hotel is close to a Thai restaurant and a bus stop.

Very clean and friendly, nice decor,had a great night at the singles event will deffinatley stay again.

The pillows were too hard , definately need softer

My son and I had a great stay here and we loved the rooms with balconies.

Breakfast was good.

Everything was fine.

It's proximity to Sunderland where i was working. Bar and Restaurant on site. Friendl staff.

Rooms were a bbit shabby i.e. chipped work surfaces and loose fittings and old bath sealant in the bathroom.

no kettle lead, in the room, heating to hot could not turn off, could not open windows, for fresh air, batroom smelled of smoke, woke up 4am very little sleep, due to being very hot, got up and left, 5 hours early, very annoyed and very tired with a 5 hour drive home

Staff were polite. Food was good. single bed was comfortable in family room. Room was Clean.

Lack of hot water, had to run bath to get hot water in basin. managed to get 4 inches of hot water for a bath. Unmaned secluded reception, staff were behind bar, Room keys were left hanging up, easy access for potential burglars. Could feel springs in doulbe bed. Noisy water pipes through night. No Toilet paper left after maid service. No room to hang towels in bathroom, or places to put family wash bags. Tripped over carpet in bar on first night (wasn't drunk) torn carpet, informed staff of accident. next day at breakfast carpet was still sticking up. Second day at breakfast carpet still sticking up.

The rooms are great value for money and newly renovated with tea & coffee, balcony. the building is very comfortable. - the location is ideal and excellent, just next door to a Thai restaurant which was very good and excellent value for money, and close to attractions like Beamish and Metrocentre.

Friendly staff, more than adequate accommodation, reasonable price. Proximity to motorway and main roads as well as to Durham City - a fantastic place to visit.

We stayed as a party of 9 and all enjoyed the experience. The hotel is clean and well looked after but the staff made the stay worth while. The attitude of everyone was first class and we would all recommend this hotel to anyone.